How can a salesperson/cashier work with an online cash register without violations?

The end user of the online cash register is the cashier. It is he who makes all the key decisions related to the practical use of cash register equipment when making payments to the buyer.

What are the conditions for admitting a retail employee to such a responsible position? What are the features of using online cash registers in modern retail at the final point of use of these devices?

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What is an online cash register and how does it work?

A modern cash register is an electronic device that is designed to interact with the tax office online and allows you to control the store’s revenue.

This equipment is equipped with a fiscal drive for recording and storing all payment information and has the ability to connect to the Internet for continuous sending of OFD data.

The new type of check has become longer and now contains a larger number of details, and it is also possible to create an electronic version of it to be sent to the client’s email or SMS to a phone number.

In addition, based on the provisions of the law, the device must meet certain technical characteristics, for example, have a built-in clock and a serial number indicated on the case.

This expanded functionality simplified inspection checks, and the sales process itself became more transparent.

The operating scheme of the new equipment has additional capabilities: sending an electronic check, updated software and almost autonomous operation of the financial fund. All steps take just a few seconds:

1. The client makes payment in cash or by card;
2. This data is sent to the FN;
3. It encrypts the information, stores it and forwards it to the FD operator;
4. The OFD checks the information and then sends it to the tax office;
5. After receiving confirmation, the check is printed. Its electronic form is duplicated on the buyer’s e-mail or phone number.

The message “operation cancelled” appears. What is this?

Typically, this message appears if the previous shift was not closed. You need to close the previous shift and then open a new one.

If the previous shift is closed, and when opening a new one, such an inscription appears, you should check the sending of the OFD documents. Error 235 may be detected - checks have not been sent for more than 30 days, the cash register is blocked. Once checks are sent more than 30 days old, the error will disappear.

On a note! If the deadlines for sending documents are missed, this may become a reason for an unscheduled inspection by the Federal Tax Service.

How to operate a cash register: step-by-step steps

Every cashier at their workplace should have a step-by-step instruction or guide on how to operate an online cash register, because a cashier must perform the following actions daily:

1. at the beginning of the working day, check the serviceability of the cash register;
2. turn on the cash register;
3. check the presence of a receipt printing tape (if it is missing, install a new one);
4. register a cashier (possibility of some cash register models);
5. display test reports (current and for the previous shift);
6. meet the buyer;
7. punch the receipt of the purchased product or service;
8. carry out the plan for the break (check the actual amount of money in the safe and in the machine’s memory, add new product items or other actions as necessary);
9. at the end of the shift, recalculate the revenue received and compare it with the value in the memory of the cash register equipment.

Arriving at the workplace, the cashier must make sure that there is no damage to the body of the cash register equipment and information input/output wires, as well as the presence of the necessary seals on the device (if any). You also need to clean the product from dust and dirt. At the end of the preparation, the cashier checks the reliability of the cash register’s connection to a 220 Volt household network (if the equipment is stationary) and the connection to the Internet.

You need to pay attention to the correct installation of the receipt tape. Quite often, the roll is installed upside down, and then they are surprised at the incorrect printing and blame the supposedly faulty printer. The correct position of the roll in the printing device is clearly indicated in the equipment instructions. It is due to the presence of only one layer for printing on thermal tape. Check the ribbon installation when printing the report.

Next, the cashier prints a report for the previous shift. If the amounts are visible in the previously printed report, the employee of the previous shift forgot to reset. If this was not corrected in time and noticed by the inspection authorities, the institution is subject to penalties.

For this reason, how to operate a cash register is a must-have skill even for a junior cashier just starting out in their career. The way out of this situation is to urgently print the report before 24 hours have passed from the date of the first printing of the previous shift's check. If necessary, you need to correct the date and time of the transaction, count the money in the appropriate compartment and reconcile it with the report of the previous shift.

When recalculating the amount, you need to keep in mind non-cash payments to customers. It is reflected on the check as a separate line. Such money is stored in the company’s personal account, and not in a cash safe. It is also recommended to be prepared for the fact that the accountant or owner of the enterprise may ask the cashier to provide an official issue during the working day. This is completely normal. The proceeds must be transferred to collectors, to the specified account or personally to the owner of the institution.

At the end of the work shift, a final report is performed. To do this, you need to have a sufficient balance of the cash register tape. About the successful completion of zeroing, the printed paper will contain the phrases “Registers cleared,” “Report is valid,” and so on. The report is assigned an individual number and stamped with a date and time. These parameters are also subject to mandatory verification by the cashier.

The control tape (if any) should be carefully rolled up and stored at the place of calculation for 3 days and 3 years within the enterprise. If you want the amount of non-cash payments to be transferred to the specified bank account, the shift must be closed at the bank payment terminal. The cashier must wait for a report on the correct sending of transaction information to the tax service in the case of an online cash register or take such documents directly to the federal tax service building. The end of the shift is marked by turning off the cash register.

Memo for the cashier

To understand how to work with an online cash register and make a minimum of mistakes in operating cash register equipment, a cashier can use the following reminder:

• Read the rules for using the online cash register.
• Before starting work, read the full liability agreement and indicate your agreement with the rules by signing them.
• If the availability of customers is in question, a shift can be opened immediately before the sale; opening a cash register shift together with the opening of the store is not necessary.
• Do not confuse a refund with a correction check. Refunds are made if the buyer has expressed a desire to return previously purchased goods. A correction check is needed if the sale was carried out with an incorrect amount or without using cash register equipment.
• Do not leave the checkout area unattended.
• It is prohibited to allow third parties to the cash register.
• Do not allow a gap of more than twenty-four hours between shift opening and closing reports to avoid blocking the cash register.
• If there is a power outage, pause sales.
• If the sale was carried out without an online cash register, a correction receipt is needed.
• Cash register operation is not allowed in the absence of a receipt tape.
• Even at the end of the shift, you should not leave the switched on CCP unattended.
• Closing the cash register shift and depositing cash is entirely the responsibility of the cashier.
• In the event of a shift change within the same cash register shift, a recalculation of funds with reconciliation of the results is required. At the time of recount, the presence of both the depositing and receiving parties is required. In case of discrepancies, it is necessary to draw up a report and take an explanatory note from the shift handover.

How to turn on the cash register

Before using the cash register, you first need to know how this equipment is turned on. First of all, you need to install the product on the work surface. This location is usually within easy reach of the cashier and in full view of consumers. Initially, the cash register must be connected to a 220 volt household network without using an extension cord. The devices use batteries to power the backup memory. Before using any function of the cash register, these elements must be installed in it.

To do this, perform the following scheme of actions:

1. use a screwdriver to open the place on the device body where the batteries are inserted;
2. elements must be inserted in strict accordance with the instructions for the device;
3. The compartment is securely closed with a lid and bolted.

To ensure uninterrupted operation of the device, it is recommended to change the batteries once a year. Next comes work with the cash roll. To gain access to it, you need to open the cover of a special compartment on the product body. Having taken out the roll, you need to check its integrity. The paper should be smooth, intact and not have curled ends. Thanks to this, the roll can be easily placed back into the compartment, and the risk of paper wrinkles is significantly reduced.

The paper should be inserted in such a way that the printed receipts can easily come out of the special hole. Also, the check should be convenient to tear off and give to the buyer or consumer of services. To complete the installation of the roll, press the Feed button (or with a similar name). A special mechanism is activated that hooks the paper and drives it through the device. This is a standard algorithm for installing paper for printing receipts at cash registers of any brand.

Next, the device must be unlocked. To do this, the cashier does not need special training. Unlocking is quite easy. In most cases, any cash register has a key with which the responsible employee closes the device to comply with security rules. It is worth turning it and thereby unlocking the equipment.

The cash register is turned on with a special on/off button. Or a key located on the top of the device body. Modern cash registers are equipped with a Mode button, which replaces the key and the button to turn the device on or off. To activate such a cash register, you need to turn this button to the Reg position.

Checkout instructions

Information is entered into the cash register using the built-in or external keyboard. Some devices include a scanner. It is needed to read barcodes to instantly provide information about the product. Due to this element, the time allocated for the transaction is saved. The rules for operating cash registers are clearly regulated. The basic principles are contained in the current state legislation.

Such documents are:

• Law 54-FZ “On the use of cash registers when using cash payments (or) payments using a payment card”;
• Decree of the Government of the Russian Federation “On the registration and application of cash registers used by LLCs or individual entrepreneurs.”

A significant number of cash registers are equipped with a function to match the purchased product to a certain category (alcohol, groceries, clothing, and so on). To do this, after entering the amount, the cashier presses a special button. This is convenient for cash collection, when reporting is required for each category of products sold. At the same time, category keys are subject to mandatory configuration, regardless of whether they are taxable or not. You also need to clearly know the rules for linking taxes to categories.

After this, you need to carefully study the information on the receipt. You need to start doing this by clicking the Submit button. It is indicated by an up arrow. This will cause the command to output the receipt to the top of the device. Thanks to this, you can see the full amount indicated on the check. It includes every added product. The amount value can be shown on the cash register screen. Often the cashier takes into account a discount on an item that is on sale.

In this case, perform the following steps:

• enter the cost of the goods;
• click on the button indicating the product section;
• enter the discount amount as a percentage;
• Press the % button on the device keyboard.

If the cashier processes several pieces of the same product, first you need to enter the exact number of products on the keyboard. Next, click on the Quantity (QTY) button and enter the price of one product item. At the final stage, the cashier clicks on a specific product category. For example, a consumer buys 2 packets of sugar, costing 6.99 rubles. In this case, the cashier presses 2 on the keyboard, then the Qty button, then dials 699 and the product section button.

Setting up a cash register

It is better to configure the equipment in stages. It is convenient to configure cash register equipment in such a way as to combine items similar to each other in one category. For example, one category of goods is taxed with a certain value, while for another there are no taxes at all (this also happens). Next you need to set the correct date and time values.

The device programming mode starts when the key is turned to the PROG (P) position. If there is a button on the case, then you need to go to the Program menu item and in this mode set the desired configuration. Many device models are equipped with a special lever located under the cover of the paper roll compartment. This element is also switched to Program mode. You need to set up the cash register only according to the job description of the cashier-operator of the online cash register.

Cash register protection

One of the main criteria for protecting a cash register is the presence of a password entry function. When using the equipment, the cashier enters the password and service number each time. Using the personal number of an individual entrepreneur, purchases are distributed to each cashier responsible for a specific group of goods. Thanks to this, it is convenient for the owner of the enterprise to monitor sales dynamics and promptly eliminate staff errors.

It should be noted that in the case of the restaurant business, the cashier must enter not only the individual entrepreneur number and password. Employees enter personal service numbers, the number of clients and table numbers. Modern cash register models require entering an email registered in the cash register system. This significantly increases control on the part of employees over their responsibilities and the owners of the company over the dynamics of business growth.

How to issue a check to a buyer

To understand how to use an online cash register, an employee needs to understand the algorithm for issuing a receipt to a buyer:

• The cashier scans the item, thereby opening a receipt
• The buyer hands over the payment to the cashier
• After receiving the funds, the cashier completes the sales process by generating a cash receipt

If necessary, an electronic version of the cash receipt is sent to the buyer’s e-mail or phone number.

In order to simplify the process of entering personal data, the developers have created a Federal Tax Service application with which the buyer can transfer his personal data to the cashier via a QR code.

When paying for a purchase, you may need to deposit funds in different ways. For example, if the buyer does not have enough money on the card, he can pay the remaining amount in cash. In this case, the cashier generates one check. In which both payment methods are recorded, indicating the amount of each of them.

Operations for which a receipt must be generated include:

• Sale. The check is issued after the cashier receives the funds or after the funds are written off from the client’s payment card.
• Return. A refund receipt is issued if a refund was issued to the buyer based on the return of the goods to the store. The return receipt must be accompanied by a return application, which indicates the buyer’s passport details, date and reason for returning the goods.
• Making adjustments. An adjustment is necessary if the sale was made at an incorrect price or without using an online cash register (for example, when there was a power outage). In this case, a correction check is issued.
• Making an advance payment. A check is issued when the buyer makes an advance payment.
• Making an advance payment. The difference from an advance payment is that an advance payment is made for a specific specific product, while an advance payment is a payment for an unspecified product (for example, the purchase of a gift certificate).
• Issue of goods on credit/installments. The algorithm for generating and issuing a check in this case will be the same as for a regular sale, the differences lie in the absence of the fact of transfer of funds to the cashier and the indication of the payment method indicated in the check.

Nuances of document flow during fiscal operations

The main documents maintained by the cashier include:

1. Cash book.

It is used to document all operations related to the receipt or issuance of funds at the enterprise. This includes, in particular:

• accepting funds from customers (and issuing them when returning goods);
• issuing travel allowances to employees, accepting funds not disbursed during the business trip;
• settlements with counterparties in cash.

The cashier himself is, as a rule, responsible only for the first type of operations. But within the limits of his competence, he needs to maintain a Cash Book.

1. Cash settlement orders (SCO), cash receipt orders (PKO).

Based on RKO and PKO, entries are made in the Cash Book. Actually, all these documents should be considered in the same context - but each of them has specifics for filling out.

Please note that if the cashier’s employer is an individual entrepreneur (or if the individual entrepreneur himself accepts payments from customers), then it is not necessary to maintain a Cash Book, Cash Register and Cash Register. However, individual entrepreneurs need to maintain another document - the Income and Expense Accounting Book.

The main source of data for filling out RKO, PKO and the Individual Entrepreneur Income and Expense Book is the end-of-shift report, which is generated at the online cash register (like a regular check, it is printed on a receipt printer). Thus, the report is used as a primary accounting document.

At the same time, there is a rule according to which a separate PKO must be drawn up for each group of fiscal transactions united by a certain requisite “calculation attribute” or “calculation method attribute”. That is, one order is drawn up for advance payments, and another order is drawn up for those made as part of regular payment for goods with immediate release.

We also note that if the goods are returned by the buyer, then there is no need to issue a cash settlement order. Instead, you should draw up a cash receipt order for the amount reduced by the value of the returned goods. As an option - a zero order (if necessary, supplemented by an accounting certificate with explanations regarding its preparation).

Let's now consider another nuance of the cashier's work - responding to difficult situations that may arise when working with cash registers.

Calculation sign

A payment attribute is a cash receipt detail indicating the reason for the receipt/disbursement of funds to/from the organization's cash desk.

The calculation attribute can be specified in four options:

• “Receipt” - will contain a sales receipt. For example, when a buyer purchases household appliances in a store.
• “Return of receipt” will be indicated on the return receipt. For example, if household appliances turned out to be of inadequate quality, and the buyer decided to return the goods.
• “Expense” - will be indicated in the receipt upon receipt of the goods on a paid basis. For example, a point for accepting scrap metal - issuing money when accepting metal;
• “Refund of expenses” - will be present on the receipt if the operation involves returning the goods to the client. For example, a customer returns money to pick up an item.

As of January 1, 2019 , the requirements to update the FDF to version 1.05 came into force. In the new version, such details have appeared as “Attribute of the subject of payment, indicating a specific subject of payment, for example, “lottery winning”, “excise goods”, “service”, prepayment, advance payment, etc.

Payment method indicator

The payment method attribute indicates how the payment was made.

The sign of the payment method can be indicated both in the form of a code word and in the form of a digital designation:

• Code ADVANCE PAYMENT 100% (or 1 in the digital version) - indicates that the seller has received an advance payment for the goods in the amount of 100%;
• Code ADVANCE PAYMENT (or 2) - the buyer made a partial advance payment for the goods;
• ADVANCE code (or 3) - receiving an advance for an item that has not been defined. For example, if a buyer purchases a gift certificate, the seller cannot find out in advance which product will be purchased, in this case the payment method is indicated as “advance”;
• Code FULL PAYMENT (or 4) - indicated when the buyer pays in full and immediately receives all of his goods;
• Code PARTIAL SETTLEMENT AND CREDIT (or 5) - this can include the situation when the buyer purchases goods on credit, while paying a down payment, i.e. the goods will be partially paid for, and the remaining amount will be issued as a loan;
• TRANSFER ON CREDIT (or 6) - here the payment method will be to purchase the goods on credit in full without a down payment, and the goods in this case are transferred to the buyer immediately;
• LOAN PAYMENT (or 7) - is indicated when the buyer makes a payment to repay the loan, and it does not matter whether the next payment is made or the payment is made in full.

Applying a correction check

A correction check is created by the cashier if payments were made without using an online cash register:

• Inability to use online cash register due to breakdown
• Inability to use the cash register due to a power outage
• The occurrence of surpluses or shortages in the cash register due to the inattention of the cashier

In any of these situations, the cashier will have to generate a correction check. The differences from a regular check with a correction check are quite significant:

1. Firstly, it is impossible to indicate the list of goods that were purchased on the correction receipt. This is due to the fact that in almost every situation in which the formation of this fiscal document is necessary, there is no possibility of establishing which specific goods were purchased. As an example, we can take the formation of such a check when a shortage is detected at the end of a work shift.
2. Secondly, it is worth paying attention to such details as a sign of calculation. When generating a fiscal document for correction, this detail can be of only two types:

• “arrival” when surplus is detected
• "expense" when a shortage is detected

The correction check must always be accompanied by an explanatory note detailing the reason for the correction. The explanatory note will be useful in the event of a tax audit, because Federal Tax Service employees pay special attention to correction checks.

Most often, correction checks are confused with refund checks. A refund receipt is generated when the cashier needs to correct an operation that has already been completed. For example, when a cashier mistakenly punches out an extra item. In this case, it is necessary to cancel the operation by generating a new fiscal document with a settlement attribute, which will indicate “return of income”. The check must also contain the amount of the erroneously issued check. Additionally, a new receipt is generated indicating the correct purchase amount.

Do you need a cashier-operator's log?

The cashier-operator's journal is a registration journal in which information is entered about the status of cash register counters and the amount of revenue, indicating the method of payment.

Before the introduction of a new generation of cash register equipment, the cashier-operator’s log was mandatory. With the introduction of a new generation of cash registers, entrepreneurs have the opportunity to relieve their employees from filling out a magazine. However, there is no consensus on the need today.

According to the letter of the Ministry of Finance dated 04.04.2017 No. 03-01-15/19821, the journal is not mandatory to fill out, since the data entered into it is present in the reports transmitted by the OFD.

However, according to clause 72 of the Administrative Regulations according to Order of the Ministry of Finance of Russia dated June 29, 2012 No. 94n, representatives of the tax service are required to certify the cashier-operator’s journals when such a need arises.

In addition, the presence of this type of cash accounting is recommended in clause 6 of the Methodological Recommendations dated August 18, 1993.

Based on the information indicated above, the use of a cashier-operator’s journal (subject to working with an online cash register) is not established by law. However, it also does not prohibit journal-keeping by entrepreneurs for the purpose of revenue control.

Closing a shift and collection

Every cashier must learn the rule: there should be no more than twenty-four hours between the opening and closing reports of a shift.

For example, if a cash register shift is open at 15:00 on August 1, it must be closed no later than 15:00 on August 2.

The opening and closing times of the cash register shift are not established by law.

At the end of the day, the cashier generates a report on the closure of the cash register shift (an earlier analogue was a z-report), then a PKO (receipt cash order) is generated and the totals are recorded in the cash book.

Should I use a cash book and orders?

According to the Directives of the Bank of Russia dated March 11, 2014 No. 3210-U, the cash book, as well as orders (PKO, RKO), are mandatory for enterprises in which cash transactions are carried out. The format of the cash register does not matter. Businessmen working with online cash registers are not exempt from using the cash book and orders.

However, there is a category of entrepreneurs who are exempt from the need to maintain these reporting forms, these include individual entrepreneurs. At such enterprises, cash flow is kept track of by filling out the Income and Expense Accounting Book.

If an individual entrepreneur works using a cash register, the data is entered into the Book once at the end of the cash register shift. If there is no cash register equipment at the enterprise, information must be entered for each fact of receiving or issuing money.

What documents need to be filled out when working with CCP?

With the advent of online cash registers, life has become a little easier for businessmen, because the burden of completing a variety of papers has been removed from them. But some still remain, here is the list:

• Cash book. It is necessary to register all the money accepted by the cashier and data on the transactions performed. It should be drawn up according to the KO-4 model in paper electronic form. You should not treat it mediocrely, because if an inspection comes and the Federal Tax Service employees do not receive it in the proper form, the entrepreneur faces a fine: individual entrepreneurs - up to 5,000 rubles, legal entities - up to 50,000 rubles.
• Incoming and outgoing cash orders.

Other documents that are necessary when operating an online cash register are produced using cash register programs. These include correction checks, refund checks, etc.

What a cashier should not do while working

Working with an online cash register is associated with the safety of inventory items (inventory) and equipment, so the list of persons who can have access to the cash register area is strictly limited.

The cashier is prohibited from:

• Allow outsiders to access the cash register.
• Leave the cash register area without the presence of employees.
• Leave the workplace without counting cash in the cash register. This procedure must take place in the presence of a substitute person. Information about the amount of cash in the cash register is recorded in journals maintained to record cash flows. After entering the information into the journal, the cashier, as well as the employee replacing him, put their signatures under the total amount. This rule must be strictly observed even when the cashier is replaced by another employee for only a few minutes.
• Leaving the cash register area without notifying the manager.
• Allow unauthorized persons to repair cash register equipment.

How to work as a cashier with an online cash register in difficult situations

This could include situations such as:

1. Power outage.

If the cash register operates without a battery (and it is not possible to use an uninterruptible power supply), then it obviously cannot be used for the purpose of fiscalizing the amounts accepted from customers. In this case, trade will have to be suspended, since accepting funds from buyers without subsequent fiscalization of the accepted amount is an administrative violation and leads to large fines.

However, if there is reliable information that the electricity has been turned off for a long time, and customers really need goods from the store (for example, if these are essential food products), then, as a last resort, you can try to release them without punching receipts - by issuing documents to customers, replacing checks (for example, these can be sales receipts or strict reporting forms). But later you must:

• break through revenue using familiar correction checks;
• notify the Federal Tax Service of the forced non-use of online cash registers due to a long power outage (with a certificate or other document from Energosbyt attached stating that there was a power failure).

However, this method of “legalizing” sales when the online cash register is disabled only reduces (albeit significantly) the likelihood of a fine, but does not reduce it to zero. It all depends on the position of the specific tax office. It is possible that the store owner will have to prove his case in court.

1. Internet shutdown.

This is the most minor problem. The online cash register can fully function without a constant Internet connection. The main thing is to ensure the transfer of fiscal data to the OFD at least once every 30 days . But if you don’t do this, the fiscal drive will be blocked if you fail to fulfill this obligation. Therefore, if a malfunction in the Internet is detected, it would be a good idea for the cashier to inform management or the employees responsible for the network about this.

1. Failure of cash register equipment (for example, it has a software glitch, it is damaged, something was spilled on it, etc.).

A cash register that refuses to work obviously cannot be used. Its non-use, although forced, constitutes the same administrative violation as the failure to use the cash register during a power outage. Therefore, in general, there is only one recommendation - stop trading.

But there are also non-standard situations. For example, a massive technical failure in the operation of a cash register from a certain manufacturer, as happened on December 17, 2017. Here again, however, sellers have a cost-effective way of responding to the situation—essentially similar to the one discussed above in the blackout scenario. You can continue trading without punching checks (optionally, issuing BSO or sales receipts to customers to confirm the purchase), and then:

• fiscalize accepted amounts using correction checks;
• if there has been a massive technical failure in the operation of a cash register from a certain manufacturer, request from such cash register manufacturer documentation confirming the occurrence of a massive failure in the cash register equipment (and certifying the fact that the store is not at fault);
• send to the Federal Tax Service all available information on the situation that has arisen.

Video - report on a massive technical failure in the operation of online cash registers on December 17, 2017:

But this method is applicable if the cash register refused to work for reasons beyond the direct control of the retailer. If the CCP fails because something was spilled or dropped on it, the scheme we considered most likely will not work.

A special case is the failure of the cash register due to force majeure.

1. Force Majeure.

Scenarios with a power outage, a breakdown of cash register equipment, and, possibly, a long-term Internet outage due to the destructive effects of natural or man-made factors, are possible here. The cash register can be washed away by a rain wave, or some heavy object can fall on it during a strong gust of wind.

In this case, trade must be stopped by law, but no one in their right mind would think about this. The store must be ready to immediately supply those in need with essential goods - with or without receipts. And the Federal Tax Service, most likely, will not even try to demand any clarification from the business entity regarding the non-use of online cash registers.

If you do not know how to register a cash register with the tax office, step-by-step instructions will help you understand the algorithm for this procedure.

We advise you to read the article about the nuances of using cash register equipment by individual entrepreneurs in different taxation systems.

What innovations were used in terms of calculation, registration and payment of UTII.

Video - how to use the EKR 2102K-F online cash register:

Preparing for work

Before using the online cash register, the cashier must carry out a number of preparatory procedures. Namely:

1. Read the instructions for working with the online cash register for the cashier and additional devices that are connected to it - an acquiring terminal, a barcode scanner, scales.

Video - instructions for working with the Mercury 185F cash register:

1. Study the cash register software with which the cash register will be used. Find out how this software is used, in particular:

• to fiscalize the receipt and issuance of funds, adjusting checks;
• to generate various reports on fiscal transactions;
• to set up discounts and implement other measures to stimulate sales.

1. Familiarize yourself with the rules for using cash register equipment (or using alternative fiscalization mechanisms) in difficult situations. For example:

• when there is a power outage or internet outage;
• in case of software failures in the online cash register;
• in case of force majeure situations of natural and man-made nature;
• in case of failures in the equipment connected to the cash register (for example, if payment by card does not go through).

Video - instructions on how to work with CCP Smart Terminal Evotor 7.2:

The employer’s task is to develop such rules, instructions and recommendations in advance. They may contain other requirements related to the operation of the CCP. For example:

• on preventive inspection of online cash registers before work (and on responding to identified malfunctions);
• on the procedure for receiving and depositing change money;
• on the procedure for obtaining materials necessary to ensure the operation of cash registers (primarily, this is a receipt tape);
• on organizing access to the online cash register by certain persons;
• on the procedure for fiscalization of transactions at the beginning and at the end of the working day.

Video - instructions for working with the Orion 100F cash register:

Having prepared to use the online cash register, the store employee begins his work shift. Let's consider what actions he will have to perform during interaction with visitors.

Let's sum it up

A salesperson who has reached 18 years of age, has entered into a liability agreement with the employer, and has read the operating manual and regulatory documents can operate a cash register. The cashier’s responsibilities include accepting money from customers, processing purchases, issuing change and receipts, and preventing third parties from being near the device. An individual entrepreneur can work with the cash register independently without completing any additional documents.

At the beginning of the day, the cash register should be turned on by printing a zero receipt. If the tape runs out, you must stop work, remove the old roll, seal and sign it, and install a new one. Online cash registers are a new generation of devices that directly interact with the fiscal data operator and thus significantly speed up and facilitate the work of the seller.

Buy a cash register for the office

Sources:

• https://DirMagazina.ru/568-kak-polzovatsja-kassoj-instrukcija-dlja-kassira/
• https://OnlineKas.ru/rabota-na-kasse/kak-polzovatsya-kassovym-apparatom/
• https://5cms.ru/article/work-online-kassa
• https://Class365.ru/stati/8611-kak-rabotat-na-kasse/
• https://onlain-kassy.ru/ispolzovanie/kak/rabotat-s-onlajn-kassoj.html
• https://uvolsya.ru/raznoe/kak-rabotat-s-kassovym-apparatom/

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