How to get a certificate from the Social Insurance Fund about the absence of debt


The Social Insurance Fund is a state fund to which employers transfer special payments for each employee. The activities of the organization are important for all people, both employed and unemployed.

Pensioners and disabled people have to apply to it. Registration in the fund is carried out immediately after the birth of the child. People often contact representatives of this fund regarding legislation, requirements or unlawful actions of the head of the company. Here you can get information about the rights, responsibilities and guarantees of each person.

Reasons for filing an application

Both entrepreneurs acting as employers and ordinary citizens can apply to the Social Insurance Fund with an official application. There are many reasons why people turn to employees of an organization.

Entrepreneurs usually make appeals on the following issues:

  • the occurrence of an accident during the production process;
  • questions regarding the submission of official reports;
  • receiving material compensation;
  • sending a letter of clarification.

Citizens turn to FSS employees for the following reasons:

  • receiving disability benefits;
  • registration of a birth certificate;
  • submitting an application for a voucher for sanatorium treatment;
  • insurance or recourse payments;
  • filing a complaint against an employer;
  • registration of a sick leave certificate if, for various reasons, a citizen cannot contact the employer with this question.

It is even possible to draw up an official appeal regarding the inaction of the head of the company, who does not want to independently arrange benefits for the employee.

The procedure for filling out an application for direct payments to the Social Insurance Fund

How to fill out an application for direct payments to the Social Insurance Fund? The sequence of actions will be as follows:

  • First of all, indicate the name of the territorial body of the FSS and full name. the applicant (or his representative).
  • Next, you need to select the type of benefit and put a mark on what exactly the department should do: assign and pay the benefit or recalculate the previously accrued benefit.
  • Then indicate the method of payment of funds: to a bank account, by postal order or through another organization. If you choose a bank transfer, you must indicate the name of the bank, account number, BIC, payment card number.
  • After this, you need to enter information about the benefit recipient: full name, date of birth, details of the identity document,
  • The next block is filled out if the recipient of the benefit is a foreign citizen or stateless person permanently or temporarily residing in Russia.
  • The block “Information about place of residence” is filled in if the benefit will be transferred through a postal organization.
  • Next, in the application for direct payments from the Social Insurance Fund, you must indicate the details of the documents attached to assign the benefit. You also need to indicate in what form the certificate of incapacity for work is submitted: paper or electronic.
  • Then the applicant must indicate the date of completion of the application and put his signature, thereby confirming the completeness and accuracy of the information provided.
  • The next block is filled out on behalf of the employer's organization. Here they indicate the name of the applicant’s employer, the type of employment of the employee, SNILS and TIN of the employee, and other information depending on the situation.
  • If the document is submitted by an authorized representative of the organization, his position, full name, and contact phone number should be indicated.
  • The final part of the application is intended to be filled out by an official of the territorial body of the FSS. Here you need to indicate your full name, date of completion and sign.

The sample application for direct payments to the Social Insurance Fund presented on our website can be used as a basis when filling out a similar document.

Shipping methods

The appeal is formed in free form, but certain mandatory information must be provided. You can submit an application with other documentation to FSS representatives in different ways, which include:

  • filling out an electronic form on the website https://www.fss.ru, for which electronic reception services are used, and for individuals no digital signature is required;
  • sending an application with other documentation confirming the information from the text by mail, for which the email address is used: or;
  • oral transmission of information by telephone hotline: +7 (495) 668-03-44;
  • personal visit to the department.

You can find out about the progress of consideration of a specific application by phone.

If a person decides to personally come to the service department, then the following steps are followed:

  1. pre-registration by phone with the chairman of a specific division of the Social Insurance Fund;
  2. agreeing on the optimal date and time of appointment;
  3. sending a request regarding documents that the applicant must have;
  4. the citizen receives notification of a specific date and time of reception.

There is no exact information about how long it takes to approve an application for a personal meeting with the head of the Social Insurance Fund.

It is also useful to read: How to send an appeal to the FSSP

How to send a letter via electronic reception

Due to the coronavirus pandemic, the state fund has suspended personal reception of citizens, so if a person has any questions or problems, he can use the simplified online application form.

The only drawback of the new form is that it is impossible to track the progress of the application, but you don’t even need to register on the site to fill it out.

The rules for filling out the simplified form include:

  • indicate the name of the FSS unit, full name of the applicant, as well as the email address to which the response will be sent;
  • to receive a detailed answer, indicate your residential address and contact telephone number;
  • the specific essence of the proposal or complaint is given;
  • the response is sent electronically to the specified address;
  • if precise information about the complaint or request is not available, no response will be provided;
  • To confirm the arguments given in the text, it is recommended to attach relevant documents or files to the application.

Send an appeal through the FSS electronic reception

Additionally, a standard application form is filled out through the electronic reception. Such requests are considered by representatives of the Social Insurance Fund who have the appropriate powers.

The text indicates the name of the regional division of the fund, full name and passport details of the citizen, as well as an email address for sending a response. The response is sent electronically to the specified address. The text indicates the social status and preferential category of the applicant. Documents confirming the stated facts may be attached to the application.

You can attach up to 10 files, but their size should not exceed 10 MB. You can use not only text, but also audio or video files. Through your personal account on the website or portal of the State Services, you can track the progress of the application.

If an entrepreneur wants to set up electronic interaction with representatives of the Social Insurance Fund, then to do this you need to register and also purchase an electronic signature.

Cases when you need a certificate from the FSS

When making transactions, participants need to assure each other of their financial solvency and compliance with the current legislation of the Russian Federation. A document that confirms the absence of debts becomes a kind of guarantor of the legality of actions.

If written evidence is not presented, it will prove the debt status of one of the parties. Such transactions are subsequently recognized as illegal and are easily canceled. Accordingly, it is extremely difficult to later call on the violator to comply with the agreements.

A certificate of no debt will allow legal entities and individuals to confirm a positive financial profile in the following cases:

  • Resolving issues related to property rights and taxes.
  • Purchases or sales of real estate. For example, in order to purchase a construction project, you need to provide a letter confirming from the Social Insurance Fund that there are no debts to pay property taxes.
  • Participation in government procurement, tenders and competitions.
  • Negotiations with investors and partners.
  • Reorganization of LLC, JSC and other organizational and legal forms of business.
  • Liquidation or sale of a business.

Individual entrepreneurs and taxpayers may need to check debt on mandatory payments for reporting to the Federal Tax Service. Without a positive characteristic from social funds, it is impossible to attract investments into small and medium-sized businesses or close an individual entrepreneur.

Rules for acceptance and deadlines for consideration of applications

FSS representatives take into account the following rules when processing applications:

  • no response is given if the text does not contain the applicant’s full name, as well as his actual or email address;
  • all requests are registered by FSS employees, for which information about each application is entered into a special automated accounting system;
  • if a court decision is appealed with the help of such an application, then within 7 days the document is forwarded to the responsible structural department;
  • if the text contains obscene or offensive words, and the person also threatens those in charge, then the application remains unanswered;
  • if the text cannot be read or it needs to be sent to other government bodies, then the applicant is informed about this within 7 days after registration of the document;
  • if the citizen has previously received answers to the questions posed, and there are no new circumstances or requests, then such a statement is considered unfounded, and therefore no answer is given;
  • if in order to provide a service it is necessary to disclose secret information, the citizen is notified that it is impossible to receive an answer;
  • The general period for consideration of applications is 30 days, but it can be extended if additional proceedings are necessary, but the person is notified about this in advance.

If a citizen sends several identical requests at the same time, then he is given only one answer.

Receiving messages about the status of electronic sick leave

If the subscription is connected, the employer can upload messages to employees about the status of these documents into 1C: ZUP, if the employees have confirmed their consent to process notifications of electronic sick leave. To do this, you need to go to the “Personnel” menu → “Benefits” → “FSS messages about changes in ELN” and click the “Receive from FSS” button.

After downloading the information, the user receives information about the sick leave number and its status. A received message can be processed immediately if its status is:

  • new messages;
  • messages about closed electronic networks;
  • messages about canceled eLN.

If the message is new, you need to “Receive it from the FSS”, and in 1C: ZUP, based on it, register no-shows. If the sick leave certificate is closed, the user needs to create, upload and post a new “Sick Leave” document. In the event that the certificate of incapacity for work is cancelled, it is necessary to process the previously generated sick leave in the program.

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Are telephone requests accepted?

You can solve various questions or problems remotely through phone calls.

To do this, use the FSS toll-free phone number: 8 (495) 650-19-17.

In each region there are separate communication centers that consider specific issues for a particular city. For example, in St. Petersburg the phone number used is +78126778717.

By phone you can get information about the size and types of benefits, payments, free prosthetics, the rights of workers and pregnant women, as well as about the actions that need to be taken in case of violation of labor protection rules. You can make an appointment with the head of a specific department via telephone. But when using this method, a written response to the request is not given.

It is also useful to read: How to send an application to Rosreestr

How to connect EDMS to 1C: ZUP 8 ed. 3

To connect EDMS in 1C: ZUP 8 ed. 3 needed:

  • go to the “Settings” → “Organizations” menu;
  • in the card of the selected organization, follow the hyperlink “Social electronic document management settings”;
  • In the “FSS EDMS Settings” window that opens, check the “Receive messages about changes in ELN states” checkbox.

Attention! To connect to the electronic document management system, the employer must enter into an agreement with the Social Insurance Fund on electronic interaction.

To work with EDMS in the 1C program, you need to specify the certificates of the policyholder and the Social Insurance Fund. When connecting to the 1C-Reporting service, setting up the required certificates is carried out automatically.

How to create a personal account

There is no separate registration form on the Social Security Fund website. An account is created on the government services portal. Visit it and click the “Register” link. Fill out a short form. Write your first and last name. Please enter your mobile phone and email address below.

In a few seconds an SMS will arrive. Inside it is a one-time secret code. Write it on the page. Click “Continue.” Please note that the temporary password is only valid for 300 seconds. Hurry up to avoid any errors. Otherwise you will have to receive SMS again.

Note! To receive full benefits, you will need to verify your identity.

Identity confirmation at State Services

A simplified account is issued immediately after specifying your name and contacts. Only the information component of the site is available to new users. To manage services, you need to obtain a standard entry by indicating SNILS, series and passport number. The application will be sent for verification. The duration of the inspection is several days.

Immediately after confirming your identity, you can start using your social insurance fund personal account. Registered visitors are provided with many opportunities. You can now submit requests or view personal information online.

What papers are considered mandatory?

The confirmation procedure requires the presence of:

  • Explanatory note;
  • Inquiries.

Keep in mind that when confirming OKVED, data for the year that has already passed is taken into account. Accordingly, this information must be displayed in documents. In this case, the social tariff will be calculated taking into account the current year.

In addition, the organization’s activities should not differ from those stated. However, already in the process of work, the manager can change the scope of activity, but only on the condition that this will be reflected in the reports.

Changes can also be identified by studying the balance sheet, which, among other things, shows both the expenses and income of the organization.

It is worth noting that all necessary documents can be filled out based on the forms that are published directly on the portal.

What is OKVED

This concept refers to a classifier of activities that applies to the entire country. In essence, this set of symbols is a code under which different types of activities are hidden.

Therefore, during the registration process there is no need to waste time on a detailed description. All you need is to indicate the appropriate codes (you can find them on the Internet).

For example, the combination 47.21. 1 stands for the sale in special stores of goods such as nuts, fruits, and vegetables.

There are 17 different activity classes. Moreover, in the selection process the number of options is not limited. As a result, the number can be anything. However, experts recommend not to go beyond and not choose more than 20 options.

It is noteworthy that one option is marked as the main one. While others are considered additional. That is, the priority in trade is indicated. For example, fresh fruits and more. Moreover, the type of additional activity can be any. There are no restrictions.

Sample application for confirmation of the main type of economic activity OKVED

You can even review the paper that has already been completed, which greatly simplifies the process.

The wait for a response from FSS employees may last up to 14 days from the moment the corresponding application was sent. During this period they will check the information and more. The specific insurance rate will also be determined. They will provide all the necessary information in the notification sent to you.

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